Cole & Van Note: Privacy Policy

Cole & Van Note and its affiliated entities (referred to herein as “CVN,” “we,” “us,” or “our”) value your privacy and are dedicated to upholding the principles outlined in this privacy policy (“Privacy Policy”). This document outlines the information we may collect about you, how we utilize it, with whom we might share it and the choices available to you regarding the use of your information. This Privacy Policy is applicable to personal information gathered through various channels, including our website located at https://colevannote.com/ and any other webpages linked to this Privacy Policy (collectively, the “Site”). It also encompasses current or future mobile applications associated with CVN or the website (collectively, the “App”), our email communications, social media pages, and other online or wireless offerings that provide a link to the Privacy Policy. This Privacy Policy extends to all circumstances related to the services we offer, collectively referred to as the “Platform.”

CATEGORIES OF PERSONAL INFORMATION WE MAY GATHER: The categories of individual data we gather will vary based on the services you seek and, for clients, the specifics of our representation or the client’s particular case. The following chart outlines certain categories (with illustrative examples) of individual data that we might gather concerning you:

 

CategoriesExamples

Personal Identifiers and Demographic Details

Contact details, information such as name, email address, phone number, mailing address, occupational title and organizational affiliation. Unique identifiers, such as client ID, username, IP address, device ID, and additional online markers acquired automatically during utilization of the site. Demographic insights, include birthdate, and broad location details such as city, state and geographic area.
Sensitive Personal InformationOfficial Identification Numbers, including but not limited to Social Security numbers, drivers’ license numbers, passport numbers and various identification details. Financial particulars, such as account numbers, wiring instructions, insurance policy details, invoices and other relevant payment or banking information. Health-related data, such as physician’s notes, treatment plans, medical conditions, prescribed medications, insurance documentation, details of doctor visits, daily symptom reporting and other associated records and information.
Sensory DataSensory data, such as any photographs, videos, audio recordings or any other information that may be given as part of a case file.
Commercial DataLegal Representation Details, encompassing information about your claim, case or any other legal proceedings, including the distribution of settlements or other payments, if applicable. Account particulars, including the username and password you provide during the account registration process, along with any information stored or transmitted within your account or profile. Interactions, spanning communications initiated by phone or email, confidential and privileged exchanges with our attorneys, and conversations conducted through our digital chat services “Tidio.”
Online or Network EngagementDigital Interaction Details, including interconnected pages, viewed pages or screens, time dedicated to a page or screen, pathways navigated between pages or screens, specifics of actions taken on a page or screen, access timestamps, duration of access and additional online engagement data. Device particulars, such as the operating system for computers and mobile devices, version numbers, wireless carrier details, manufacturer and model specifications, browser types, screen resolutions, general location insights like city, state, or geographic area and other device-related information automatically gathered.
Occupational or Employment DetailsApplication for Employment Details, encompassing your resume or CV, background check particulars, references, and additional relevant information. Professional History Information, including job title, role, employer details, employment chronology, current or past job engagements, and other pertinent professional data.
Education InformationAcademic Documentation, comprising transcripts or educational background information.
Conclusions Derived from Individual DataProfiles Indicating Preferences, Traits, Psychological Patterns, Inclinations, Behavior, Attitudes, Intelligence, Skills, or Aptitudes.

 

Origins of Individual Data: The mentioned categories of personal information may be gathered from the following places: 

 

Information Supplied by You: We gather the personal information you supply when utilizing our Platform, whether it be through contacting us, establishing an account, submitting a job application, or in any other manner. Additionally, certain sections of the Services, as explicitly indicated by CVN, may be utilized by current CVN clients for communication in the context of an attorney-client relationship. The decision to provide such information is at your discretion;  however, it might be necessary to address your specific request.

Automatic Collection of Individual Data: Both we and our third-party providers might employ technologies like log files, tracking pixels, cookies and analytic tools and services, including other similar methods, to automatically gather personal information pertaining to you.

Technologies for Automated Data Collection: In order to enable the aforementioned automatic collection, we may utilize the following technologies:

Cookies: A cookie is a small piece of data retained by your web browser on your computer or mobile device. These cookies are employed to gather details about your interactions with the Platform, aiming to recall user preferences and configurations, tailor your interaction with the Platform, support online advertising, and enhance security measures.

Pixels: Pixels, which are also known as “Digital Markers,” or “web beacons,” are typically used to determine whether a webpage or email was accessed or opened, or that certain content was viewed or clicked. Data collected from pixels is often used to compile statistics about usage of websites and the success of email marketing campaigns.

Acquisition of Individual Data from Third Parties: We may also gather or obtain personal information from external sources, which may encompass:

  • Our Collaborative Affiliates, including third-party data providers and advertising associates.
  • Individuals or entities engaged in the legal affairs of our clients, such as physicians, other involved parties, and individuals directed by you to furnish information.
  • Recommendation origins, such as members within our referral network, website submissions, and various other sources of referral.

DIGITAL ANALYTICS: Utilizing third-party analytical tools, like Google Analytics, is one of our approaches to gain deeper insights into your interaction with our Platform and identify potential enhancements.

For additional details on how Google gathers, utilizes, and discloses your information, please refer to the Google Privacy Policy.

To avoid your data being utilized by Google Analytics, you have the option to download the opt-out browser add-on here: Google Analytics Opt-out.

 

UTILIZATION OF YOUR INFORMATION: We may use your personal information for the following purposes:

Facilitating the Platform and Services: Your personal information is utilized to offer the Platform and meet your needs, including but not limited to addressing your questions, handling requests, delivering client support, and engaging in communication with you.

Client Assistance: In the case that you are a client, your personal information is employed to deliver the services you seek, which encompasses legal representation and other relevant assistance.

Advertising and Marketing: Your personal information might be employed to provide you with marketing or promotional content, as well as other details about our services and those offered by our affiliated entities.

Analytics: Analyzing the utilization of the Platform and enhancing both the Platform and our services is one of the potential applications of your personal information.

Adherence to Legal and Regulatory Standards: Your personal information might be utilized to fulfill legal obligations, such as responding to subpoenas, court orders or legal processes, or to establish and defend legal claims.

Security: Safeguarding the stability and soundness of the Platform and our business is a potential use of your personal information. This includes activities like monitoring, preventing fraud, unauthorized access or other security incidents.

DISCLOSURE OF INDIVIDUAL DATA: We may share your individual data with external parties for the following objectives:

External Service Partners: Your personal information may be disclosed to third-party service providers who carry out various tasks on our behalf. These tasks may encompass website hosting, data analysis, provision of information technology and related infrastructure, customer service, email delivery, and additional services.

Business Partners: Your personal information may be disclosed to business partners, including third-party data providers and advertising associates, for the purposes of marketing and advertising.

Adherence to Legal and Regulatory Standards: Your personal information might be utilized to fulfill legal obligations, such as responding to subpoenas, court orders, or legal processes, or to establish and defend legal claims.

Corporate Transactions: Your personal information might be disclosed in association with corporate transactions, such as the sale of our business, whether in its entirety or a portion thereof, to a third party. This could also include scenarios involving mergers, acquisitions, or bankruptcy proceedings.

With Your Approval: We may share your personal data with third parties for other purposes with your approval and consent.

YOUR OPTIONS: You possess specific choices regarding how we utilize and reveal your personal information. These options encompass:

Cookies: Typically, web browsers are configured to accept cookies as the default setting. However, if you wish, you can opt to adjust your browser settings to eliminate or decline browser cookies. It’s important to note that this action may not necessarily impact third-party flash cookies associated with the Platform. If you want to delete or disable flash cookies, additional information can be found at Adobe Flash Player Help.

Marketing Communications: You may choose to opt-out of receiving marketing communications or promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

Do Not Track: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. The Platform does not support Do Not Track requests at this time, which means that we may collect information about your online activity both during and after your use of the Platform.

YOUR PRIVACY RIGHTS IN CALIFORNIA: For residents of California, state laws may grant you additional rights concerning the usage of your personal information. To gain further insights into your privacy rights in California, please refer to our California Privacy Notice.

CHILD PRIVACY: The Platform is not intended for individuals under the age of 16, and we do not intentionally gather personal information from individuals under this age. If you are under 16, we kindly request that you refrain from using or accessing the Platform in any manner. In the event that we become aware of the collection of personal information from individuals under 16 years of age without verifiable parental consent, we will promptly take necessary measures to delete such information.

SECURITY: We implement practical organizational, technical, and administrative safeguards to protect the personal information under our control. Nonetheless, it’s crucial to recognize that achieving complete security in data transmission over the Internet or storage systems is not guaranteed. Should you harbor concerns about the security of your interactions with us (such as suspecting a compromise in the security of any account you maintain with us), please notify us promptly.

RETENTION OF INDIVIDUAL DATA: We will uphold your personal information for the duration essential to fulfill the objectives elucidated in this Privacy Policy, unless a legal requirement or allowance mandates a more extended retention period.

EXTERNAL LINKS: he Platform might include links to other websites or services not owned or managed by us, which may encompass links to social media platforms. The practices outlined in this Privacy Policy do not extend to the privacy procedures of those external websites. We recommend that you examine the privacy policies of such websites or services.

CHANGES TO THIS PRIVACY POLICY: This Privacy Policy may undergo periodic updates to align with alterations in our procedures or relevant regulations. In the event of substantial modifications to this Privacy Policy, we will apprise you through email (dispatched to the email address provided in your account) or through a notice on the Platform before the changes take effect. We suggest reviewing this page at regular intervals to stay informed about our current privacy practices.

CONTACT INFORMATION: If you have any questions about this Privacy Policy or our practices, please contact us at:

Cole & Van Note, 555 12th Street, Suite 2100, Oakland CA 94607; email: sec@colevannote.com ; tele: (510) 891-9800.

Effective Date: This Privacy Policy was last updated on January 1, 2024.